Archive for November, 2018

Housing Strategy to nurture the next generation of experts

Sunday, November 25th, 2018

CMHC to collect a higher quality of housing data

Ephraim Vecina
REP

As part of the National Housing Strategy, the Canada Mortgage and Housing Corporation will be investing $241 million towards the collection of a much higher quality of housing data – an initiative that would include grooming the next generation of industry experts.

Such data would be valuable guideposts for the CMHC, which is looking at improving its understanding of the dynamics of housing affordability.

Among the most crucial parts of this is the Housing Research Scholarship Program, which will select the brightest Canadians to participate in postdoctoral fellowships.

The courses will train them in the fine art of developing new solutions that would best fit the housing problems they will be facing, the Crown corporation stated.

Part of the CMHC investment will also be allocated for the Expert Community on Housing, a web-based platform that will ensure meaningful collaboration between professionals working towards novel solutions to housing issues.

Meanwhile, the Collaborative Housing Research Network for members of the academe and concerned communities is expected to promote in-depth housing research, both within and outside government auspices.

Copyright © 2018 Key Media Pty Ltd

Little Mountain development site awaiting on planning department approval

Saturday, November 24th, 2018

Vancouver’s Little Mountain: The money and the sad history behind a long-stalled project

Lori Culbert & Dan Fumano
The Vancouver Sun

The park where Jeannine Silvestrone played as a girl is cordoned off by a chain-link fence, and the spot where her childhood home stood is now thick with 10-year-old weeds.

“The site was beautiful. … There was lots of outdoor space. The community was very involved with each other, they helped each other and supported each other because we were all in financial need,” Silvestrone says as she stands outside the once-vibrant Little Mountain housing project near 37th and Main Street.

“I cannot believe that this very valuable piece of land that was supposed to have social housing for 224 families is still empty.”

She, her mother, stepfather and two brothers were among the families who once lived in the federal government-run project that offered 224 affordable, multi-bedroom apartments and row houses to low-income parents for more than five decades.

But when the land was sold to a private developer in 2008, the families were asked to leave, most of the homes were torn down, and a decade later a majority of the replacement social housing has not been built — despite escalating housing costs that have chased many families out of the city.

“The way I see it, the whole thing was a terrible mess and no one wants to take responsibility for it,” said Silvestrone, a retired teacher who now lives in Coquitlam.

Silvestrone and others outraged by the lack of activity on the valuable site have demanded answers for years.

The project is slated to have 17 residential and mixed-use buildings that will include 282 social housing units (25 per cent of them with two or more bedrooms for families), a 69-space child care, a new neighbourhood house, a public park, and 1,400 market-rate units.

A Sun investigation has uncovered new information about the never-released $334 million sales agreement between the province and Holborn, signed in 2008 when the 15-acre (six-hectare) property was assessed at $77 million. It turns out that Holborn didn’t pay a cent to the province until 2013, when it made a $40-million deposit.

Holborn has paid a bit more since then, but still owes the province about $240 million for the land and has only built 53 of the promised 282 social housing units, and none of the market condos. Meanwhile, the value of the land has ballooned to $368 million.

Although this is just one property, experts say this practice of developers sitting on empty parcels of prime land for extended periods must be discouraged, potentially with a new tax that reflects the increased value of the land.

Holborn won’t discuss the terms of sale or allegations that the delays were caused, in part, by disagreements with the city over how much density could go on the land nestled inside a residential neighbourhood.

However, Holborn, a B.C.-based company owned by one of Malaysia’s wealthiest families, does promise people will see shovels in the ground as soon as city hall approves its latest development application — the first in three years and only the second in a decade.

“Everybody wants to see construction on the site, believe me, and no one more than us and the city,” said Holborn‘s chief operating officer, Jonathan Cooper. “Big sites are complicated, and there’s a lot of details and agreements and designs on servicing to work through with the city”

Little Mountain’s timeline is a series of postponements.

The original residents were told the new social housing would be completed by 2010. Then Holborn’s president said in 2011 it expected construction to begin in 2012. One 53-unit social housing building was finally opened in 2015 to placate a handful of tenants who fought eviction notices. This June, the city said construction on a second social housing building would begin later this year, but now that has been pushed to 2019.

Rich Coleman, who oversaw the Little Mountain sale as the Liberal housing minister, insisted he got a great deal for the land, one that allowed the province to invest in social housing elsewhere. But he admits the delays are disheartening.

“I thought they would have had that thing done by now . … (But) it was a very good commercial deal for the land at the time,” he said.

Not everyone agrees B.C. residents have benefited from this deal.

“When it comes to re-thinking public housing sites … Little Mountain has become a ‘What not to do,’” said Brent Toderian, who was Vancouver’s chief planner between 2006 and 2012. “A big part of that is how to treat and work with the existing community.”

While Toderian and other former planners at city hall were kept in the dark when Holborn and the province made their deal, some critics say the city should have fought the province’s 2009 request for the demolition permits.

In part because of Little Mountain, city policies have since changed: The city now looks for a phased approach to tenant relocation on major projects to allow residents to remain in the community during redevelopment, and no eviction notices can be issued until developers have all their building permits in hand.

New Vancouver Coun. Christine Boyle plans to propose even more changes.

“It feels sad to me, and it feels like a giant failure that we should certainly learn from,” said Boyle.

NDP Housing Minister Selina Robinson said in a statement that Coleman’s Liberals bungled this deal and her government would have done it differently. But she offered little hope the NDP could or would try to ensure housing gets built in a more timely manner.

“Because the homes were demolished and the land was simply sold to the developer, this land has sat empty, while land-use negotiations have happened between the developer and the local government,” Robinson said. “There is no role for the provincial government in those negotiations.”

Little Mountain’s early days

In 1954, the federal government built Vancouver’s first large-scale social housing project beside Queen Elizabeth Park.

Three years later, a social service agency offered the Steenhuisen family a one-bedroom apartment at the site, after mother Toni gave birth to triplets and father Johann was quoted in a Vancouver Sun story that there was no room in their basement apartment for the suddenly large family.

The Steenhuisens would have five more children while living at Little Mountain, where neighbours were packed into apartments and row houses close together on a large property with lots of green space for kids to play. The residents supported each other and formed a community.

Ingrid Steenhuisen, one of the triplets, still lived at Little Mountain with her aging mother in 2007 when everything changed. Ottawa, keen to get out of the social housing business, transferred ownership of the land to the province, which a short time later announced the sale to Holborn.

Outraged, Steenhuisen met then-mayor Sam Sullivan and her then-MP David Emerson in an effort to convince them that governments must hold on to social housing so vulnerable citizens know they can afford the rent. “These days, you don’t have that piece of mind,” she said recently.

In the fall of 2008, when Gregor Robertson ran in his first campaign for mayor of Vancouver, he proposed creating temporary housing on the Little Mountain site.

It would take a decade for Robertson’s vision to come to pass. A 46-unit temporary housing building opened at the site in the final days of his third term and 10th year as mayor.

The next battle Steenhuisen would fight was in 2009 when the tenants received eviction notices so all the units could be torn down to make way for construction. Most of the residents moved to other affordable rental homes scattered across the city, with the understanding they could return when the new units were built.

But she and her mother were among a handful of families who refused to budge. “It would have been tearing her away from the only neighbourhood we knew.”

Protest groups were formed and in 2012 officials relented by allowing the last four holdout families to stay in one corner of the site while a new 53-unit building for seniors was built and opened in 2015.

What went wrong?

City hall documents note a development permit for replacement buildings is typically required before social housing is torn down, but the 2007 Little Mountain agreement between the city and the province allowed for demolition “to reduce the risk of vacant units being subject to fire and vandalism.”

Several city insiders, though, said the province held most of the power, and the city wasn’t even shown the sales agreement with Holborn. The province and Holborn also declined to provide a copy to The Sun.

“In all of the negotiations we had with the developer, the elephant under the table was always the land deal between the developer and the province,” Toderian said.

“It was pressuring the situation in terms of how much density (Holborn) felt they needed, whether or not they can and should provide community amenities and benefits, and whether they should try to keep the residents on site or just clear the site. All of those pressures had to do with the land deal, which the city was not either privy to or a party to.”

Added Cameron Gray, the city’s former director of housing: “Basically the city was sidelined and had to wait until Holborn and B.C. Housing proceeded, which apparently they haven’t done — proceeded very far, as far as I can tell.”

Shortly after Holborn agreed to pay four times the land value for Little Mountain, the 2008 economic downtown hit and then the developer was focused on completing the glitzy downtown Trump tower. It wasn’t until July 2013 that Holborn actually bought the property, a sale that B.C. Housing said was contingent upon the developer getting zoning approval from the city.

What followed was years of protracted negotiations with the city over public benefits on the site and an increase in social housing from the original 224 to 282 units.

The land was transferred to Holborn in 2013, but it only made a $40-million down payment, according to B.C. Housing annual reports. The remaining $294 million was to be paid in portions when a development permit was received from the city for each new building.

Because of the uncertainty of when the development permits would be issued, the 2013 deal also allowed Holborn to discount the amount of each dollar paid by 3.25 per cent per year. This means that a dollar paid by Holborn one year after the contract was signed would be discounted to 97 cents and a dollar paid 10 years later would be discounted to 73 cents, UBC accounting professor Kin Lo explained when shown details of the sale.

Today, Holborn still owes $240 million to the province, documents show, after subtracting the $40 million deposit, $20 million payment in 2015, a $14-million adjustment for the discounted dollars, and interest payments.

When asked whether the development delays mean the government will collect less money over time, Lo responded: “Almost. I would say that the longer the development drags on, the less value the government receives, because the nominal dollars are worth less over time.”

He added, though, that it would be unfair to judge the purchase price and sale based on today’s soaring land values, since the property assessment could instead have gone down over this time. 

Coleman said Holborn’s price for the Little Mountain site was $40 million or $60 million higher than the next bid. At the time the sale was announced in 2008, Coleman said he would use the proceeds to build social housing in other locations.

Coleman went to the Treasury Board to borrow money against the anticipated proceeds of the Holborn sale, and used that cash to invest in 14 social housing sites in Vancouver plus upgrades to multiple SRO buildings before the 2010 Olympics. He said he was able to leverage the borrowed money to build 2,100 new social housing units across B.C. When Holborn eventually pays for the land, the province will have that money to pay down the debt or to re-invest in housing, he said.

“Financially it will still work out remarkably well,” Coleman said.

He agrees, though, the deal hasn’t worked out well for former tenants forced to move, and said that might have been handled better.

In 2016, city hall finally approved rezoning the site, which suggested a construction schedule of five to 10 years. But it took another two years for council to enact the bylaw, this past July, and development permits have yet to be issued — which presumably throws that schedule into further doubt.

After the rezoning approval in 2016, the land’s assessed value more than tripled to $362 million last year, from $101 million in 2016. Industry experts say such huge surges in value are not uncommon for major real estate developments that have obtained rezoning approval.

Boyle hopes to capture more of that “windfall” for the public good.

She and her OneCity party campaigned on the idea of a “land value capture tax,” intended to tax some of the “windfall” acquired through zoning changes and other enhancements, which she says would both capture more of that value for the public benefit, and also help dampen speculation.

Mayor Kennedy Stewart, an independent who was endorsed by OneCity, has also publicly said he supports the land-value capture tax proposal.

Stewart said he did not know many details of the Little Mountain situation. But he said he has previously been able to bring parties together to discuss and move forward on projects, and said he wasn’t against trying that in this case.

“In the city, we can try to shake things loose, and I have been informed through the election and since that there are a number of projects that are kind of stuck,” he said.

The new provincial housing minister, Robinson, says there is little she can do to intervene.

She promised the NDP would do things differently in the future. “We would do the planning work and get necessary development approvals before requiring people to leave their homes,” she said in a statement.

Robinson, who refused to speak with The Sun for this story, also said in her email that the NDP has brought together stakeholders to work on improvements to the development approval process.

What’s happening now?

Holborn hopes 2019 will be the year they finally break ground on a second permanent building.

The developer is waiting for a development permit for an eight-storey, 63-unit social housing building, and hopes to apply for a development permit for another 48-unit non-market building in the new year.

It is permitted to build one market building before building two more social housing buildings to reach its commitment of 282 affordable units — but the final completion dates are unclear.

The waiting seems staggering to Steenhuisen, who spreads the blame far and wide.

The federal Conservatives, she argues, should never have given the property to the province in 2007. “If we can’t meet the public housing needs with the lands we already own, then how are we going to meet them by selling off the land?”

Her anger extends to the provincial government for selling the land to a private developer, the city for issuing the demolition permits, and Holborn for delaying the construction.

She maintains hope, though, that her community will thrive again. “I’m cautiously optimistic and hopeful because I want my neighbours back. Because we were all like a family,” Steenhuisen said, wiping away tears.

© 2018 Postmedia Network Inc.

Maywood on the Park 6463 Silver Avenue Burnaby 298 homes in a 32 storey tower by Intracorp

Saturday, November 24th, 2018

Intracorp?s Maywood on the Park to rise 32 storeys above Burnaby

Kathleen Freimond
The Vancouver Sun

Maywood on the Park

Project address: 6463 Silver Avenue, Burnaby

Developer: Intracorp

Architect: NSDA Architects and Richard Henry Architect

Interior designer: CHIL Interior Design

Project size: 32 storeys; 298 homes

Bedrooms: Studio, 1-, 2-, and 3-bedroom

Unit size: 394 to 1,286 square feet

Price: Homes start from $399,900. Two-bedroom, two-bathroom homes from $799,900

Sales centre: 6039 McKay Avenue, Burnaby

Sales centre hours: noon — 5 p.m., daily

Phone: 604-435-8866

Website: maywoodLivng.com

Planned for 6463 Silver Avenue, the 32-storey tower will be close enough to shopping malls and the Metrotown SkyTrain station to benefit from their proximity, but far enough away – on the northern side of Maywood Park – to be slightly removed from the busy-ness that comes with these hubs of activity, says Intracorp’s vice-president of sales, Barrett Sprowson.

As part of its amenities’ contribution to the city of Burnaby, Intracorp has purchased land alongside Maywood Park that will be incorporated to enlarge the green space, Sprowson says.

The concrete highrise, designed by NSDA Architects and Richard Henry Architect, comprises 298 homes, including studio, one-, two-, and three-bedroom units ranging in size from 394 to 1,286 square feet.

A double-height lobby with a concierge desk will ensure a grand entrance to the building, a feature Metrotown buyers appreciate and have come to expect, Sprowson says. On the west side of the building, a port cochere continues the theme of elegant arrivals and departures.

Green-tinted glass and wood accents on the exterior of the building were inspired by the colours in the park, Sprowson says, while Adele Pransky, senior associate at CHIL Interior Design also notes the influence of nature in the interior design.

“We wanted to pay homage to fact the building will be on the park and have a connection to nature,” she says.

This relationship can be seen in the selection of materials and the colour palette throughout the tower’s public areas, corridors and in the units themselves. “We have tried to infuse that journey through the building with natural materials and a soft palette, so we went with the idea of [creating] a restorative and contemplative space, of going for a walk through the park and [relaxing] under a tree.”

The sales centre at 6039 McKay Avenue has two units, each showing one of the two colour palettes.

The two-bedroom unit shows the softer muted palette of Scheme 1 with its lighter laminate flooring paired with textured wood laminate cabinets in the kitchen and bathroom, quartz countertops with a soft-grey variation and a porcelain slab backsplash. The one-bedroom unit shows Scheme 2, with its higher-contrast dark flooring, white cabinets and countertops, and a porcelain-slab marble-look backsplash with darker, more prominent veining.

All units have islands that provide extra storage space, as well as dining-style seating.

The major appliances in the kitchens are by Bosch. The appliances are integrated, and the flat-panel cabinet doors have no visible hardware, with the designer opting for finger pulls to create a visually quiet esthetic.

In homes under 700 square feet, the appliances, including a four-burner gas cooktop, are 24-inches wide, while the larger units will be fitted with 30-inch-wide appliances including a refrigerator with freezer drawers, a Bosch speed oven that can be used either as an oven or as a microwave, a five-burner gas cooktop and hood fan.

In the bathrooms, the same 12-by 24-inch porcelain tiles have been used on the floor and walls. “On the floor, the tiles are matte – and gloss on the wall,” says Pransky, adding that using the same tile maintains continuity and supports the overall design emphasis on a quiet and calm ambience.

The vanities in the main and ensuite bathrooms are ‘floating’, combining form and function by creating a space that is easy to clean while also making the rooms appear more spacious. The vanities also feature a five-inch waterfall-type edge, adding a luxurious detail to the space, Pransky notes.

Laminate floors will be laid throughout the units, ensuring a seamless connection between the bedrooms and living spaces.

In the main bedroom, custom millwork frames the head of the bed as horizontal cabinets connect the two vertical cupboards on either side of the bed. In addition to hanging space for clothing, these cabinet towers also include table tops for bedside lights and convenient USB outlets. In the second bedroom, a shelf spans the space between the two cabinet towers.

CHIL was also responsible for designing the amenity spaces, including the lobby with its 18-foot ceilings where a spectacular lighting fixture on the ceiling will emulate the dappled light that comes through the canopy of trees – another nod to the nearby park, Pransky says.

Other amenities will include a fully equipped gym with cardio and weight equipment, and a lounge area with full kitchen for hosting celebrations and get-togethers with family and friends. Sprowson says one of the unique features is a table that can be divided into three smaller tables to ensure it works for groups of all sizes.

The outdoor amenity area includes a barbecue, fire pits, patio seating and a lawn.

In addition to parking (some units include a parking stall, while other units qualify buyers to purchase a parking stall or go on to a wait list) there is bike parking and a bike repair room and a dog wash.

Construction is scheduled to start in 2019 with completion by mid-2022, Sprowson says.

© 2018 Postmedia Network Inc.

Berkeley Tower at 1770 Davie due for renovation and tenants offered huge buyout

Saturday, November 24th, 2018

Tenants could snag $15,000 for leaving their apartments, but critics urge caution

Dan Fumano
The Vancouver Sun

The owner of a West End tower where tenants have organized to fight evictions offered more cash Friday to persuade residents to leave their homes.

The development at the 16-storey Berkeley Tower overlooking English Bay is an example of increasing tensions between tenants and landlords in a city with near-zero vacancy rate and a rapidly shifting rental housing landscape.

Next week, Vancouver city council is to consider an “anti-renoviction” motion. And the provincial government’s rental housing task force is expected to file its report early next month, which could lead to the first changes to B.C.’s residential tenancy legislation since several years before the term renoviction was coined.

Reliance Properties, the local development company that bought the 60-year-old Berkeley Tower for $43 million in 2016, presented tenants Friday with a new, larger buyout offer for those who agree to leave, the company confirmed to The Vancouver Sun.

The previous offers, calculated based on apartment size and time of tenancy, averaged about $10,000 a unit, said Reliance president Jon Stovell, or roughly double the compensation required under government regulations. Friday’s offers increase that to an average of closer to $15,000 a unit, roughly triple the requirements.

But tenant advocates have argued the practice of offering ever-escalating cash pay-outs to remove tenants from affordable rental homes erodes a city’s affordable housing stock in the long run.

In June, Reliance asked the Berkeley’s 60 renters to move out in the next year to allow for major structural, electrical and plumbing work on the building, a process the owner has said will take about two years and cost $20 million.

In the months that followed, about 40 per cent of tenants accepted buyouts, Stovell said Friday, and those who accepted the original offer will get the new one.

The increased offer shows that “organizing tenants works,” said longtime anti-poverty activist Jean Swanson, who was elected last month to Vancouver city council. “But I don’t think it’s enough. And it’s not going to help the tenants in other buildings that are being renovicted.”

For an individual tenant, a $15,000 payout might feel like winning the lottery. But, said Swanson, “that’s why these buyouts are so insidious.” Displaced tenants must find new, more expensive homes, and even a $15,000 payday might only provide enough of a top-up to cover their higher rents for a few years, she said.

Swanson said there is a broader issue: “We need affordable housing stock and if we let landlords get rid of tenants so they can raise the rents and build luxury commodities, we’re losing that (affordable) stock.”

Swanson says it was only within the past three years she started hearing of landlords offering cash buyouts to get tenants to leave affordable homes. She first noticed it in the Downtown Eastside, in the cheapest rental units in Canada’s poorest postal code. More recently, she’s started hearing about buyouts in the West End and Kitsilano in apartments built for middle-income renters.

In San Francisco, a city with an acute housing crisis where buyouts have been more widespread for longer, the city maintains a public list of every agreement under which landlords pay tenants to vacate rent-controlled apartments. City and County of San Francisco government records show six-figure buyouts are not uncommon; earlier this year, a tenant in the Tenderloin — San Francisco’s version of Vancouver’s Downtown Eastside — accepted a buyout of US$193,750.

Before Reliance can begin renovating the Berkeley, it needa approval of a development permit, which is currently under review by city staff. The city has no deadline to make the decision, but Stovell said he expects it early in the new year.

Before that, however, Vancouver council will hear this week from dozens of people who have signed up to speak to a motion on Tuesday’s agenda, introduced by Swanson, entitled “Protecting Tenants from Renovictions and Aggressive Buy-Outs.”

Swanson’s motion seeks, among other measures, for Vancouver to look at regulating and publicly registering buyouts, as San Francisco does. Swanson’s motion elicited a memo last week from Vancouver’s chief planner Gil Kelley, outlining which of its recommendations appear to be outside of the city’s power, including publicly registering buyouts.

Stovell, for his part, doesn’t think publicly registering buyout agreements “would be the end of the world,” and was candid with The Vancouver Sun about the offers at the Berkeley.

But other measures proposed by Swanson — such as requiring landlords to offer displaced tenants the opportunity to return after the completion of renovations without their rent increasing — are not practical, in Stovell’s view, and would contribute to unintended consequences of discouraging the construction of rental housing and contributing to the deterioration of the existing stock.

“Unfortunately, I think what’s going to happen is if (governments) move too hard to stop this type of investment and renewal of our existing stock … it slowly but surely turns into very substandard housing,” Stovell said.

A total of 93 speakers signed up to speak on Swanson’s motion next week, an unusually high number and a testament to Swanson’s ability to mobilize a crowd. By comparison, of the eight other motions on notice introduced by her council colleagues this month, none drew more than seven speakers.

© 2018 Postmedia Network Inc.

In Sweden, cash is almost extinct and people implant microchips in their hands to pay for things

Friday, November 23rd, 2018

Cash in Sweden is being squeezed out quickly

Liz Alderman
other

Few countries have been moving toward a cashless society as fast as Sweden. But cash is being squeezed out so quickly — with half the nation’s retailers predicting they will stop accepting bills before 2025 — that the government is recalculating the societal costs of a cash-free future.

The financial authorities, who once embraced the trend, are asking banks to keep peddling notes and coins until the government can figure out what going cash-free means for young and old consumers. The central bank, which predicts cash may fade from Sweden, is testing a digital currency — an e-krona — to keep firm control of the money supply. Lawmakers are exploring the fate of online payments and bank accounts if an electrical grid fails or servers are thwarted by power failures, hackers or even war.

“When you are where we are, it would be wrong to sit back with our arms crossed, doing nothing, and then just take note of the fact that cash has disappeared,” said Stefan Ingves, governor of Sweden’s central bank, known as the Riksbank. “You can’t turn back time, but you do have to find a way to deal with change.”

Ask most people in Sweden how often they pay with cash and the answer is “almost never.” A fifth of Swedes, in a country of 10 million people, do not use automated teller machines anymore. More than 4,000 Swedes have implanted microchips in their hands, allowing them to pay for rail travel and food, or enter keyless offices, with a wave. Restaurants, buses, parking lots and even pay toilets depend on clicks rather than cash.

Consumer groups say the shift leaves many retirees — a third of all Swedes are 55 or older — as well as some immigrants and people with disabilities at a disadvantage. They cannot easily gain access to electronic means for some goods and transactions, and rely on banks and their customer service. And the progress toward a cashless society could upend the state’s centuries-old role as sovereign guarantor. If cash disappears, commercial banks would wield greater control.

“We need to pause and think about whether this is good or bad, and not just sit back and let it happen,” said Mats Dillén, the head of a Swedish Parliament committee studying the matter. “If cash disappears, that would be a big change, with major implications for society and the economy.”

Urban consumers worldwide are increasingly paying with apps and plastic. In China and in other Asian countries rife with young smartphone users, mobile payments are routine. In Europe, about one in five people say they rarely carry money. In Belgium, Denmark and Norway, debit and credit card use has hit record highs.

But Sweden — and particularly its young people — is at the vanguard. Bills and coins represent just 1 per cent of the economy, compared with 10 per cent in Europe and 8 per cent in the United States. About one in 10 consumers paid for something in cash this year, down from 40 per cent in 2010. Most merchants in Sweden still accept notes and coins, but their ranks are thinning.

Among 18-to-24-year-olds, the numbers are startling: Up to 95 per cent of their purchases are with a debit card or a smartphone app called Swish, a payment system set up by Sweden’s biggest banks.

Ikea, whose flat-box furniture is a staple of young households, has been experimenting to gauge the allure and effect of cashless commerce. In Gävle, about 100 miles north of Stockholm, managers decided to go cashless temporarily last month after they realized that fewer than 1 per cent of shoppers used cash — and Ikea employees were spending about 15 per cent of their time handling, counting and storing money.

Patric Burstein, a senior manager, said the cashless test had freed employees to work on the sales floor. So far, around 1.2 of every 1,000 customers have been unable to pay with anything but cash — and mainly in the cafeteria where people tend to spend change. Rather than bother with bills, Ikea has been offering those customers freebies.

“We said, ‘If you want a 50 cent hot dog, be my guest, take it. But next time maybe you can bring a card,’” said Burstein, 38. The test so far suggests that cash is not essential and, instead, may be costly, he said. “We’re spending a lot of resources on a very small percentage that actually need the service,” he said.

The nearby branch of the Swedish National Pensioners Organization has led protests against the experiment, in part, because many retirees like to go to the Gävle Ikea for a bite to eat.

“We have around 1 million people who aren’t comfortable using the computer, iPads or iPhones for banking,” said Christina Tallberg, 75, the group’s national president. “We aren’t against the digital movement, but we think it’s going a bit too fast.”

The organization has been raising money to teach retirees how to pay electronically, but, paradoxically, that good effort has been tripped up by an abundance of cash. When collections for training are taken in rural areas — and the seniors donate in cash — the pensioner in charge must drive miles to find a bank that will actually take the money, Tallberg said. About half of Sweden’s 1,400 bank branches no longer accept cash deposits.

“It’s more or less impossible, because the banks refuse to take cash,” she said.

Banks have propelled the cashless revolution by encouraging consumers and retailers to use debit and credit cards, which yields banks and credit card companies lucrative fees. That includes the bank-developed Swish smartphone app.

Sweden’s banks have cut back on cash in part for safety reasons after a rash of violent robberies in the mid-2000s. The national psyche is marked by an infamous helicopter heist in Västberga in 2009, when thieves landed on the roof of a G4S cash service depot and stole millions — a drama now being turned into a Netflix film. Last year, only two banks were robbed compared with 210 in 2008.

In recent years, banks have dismantled cash machines by the hundreds. So little cash is used now that it has become expensive to track and maintain, said Leif Trogen, an official at the Swedish Bankers’ Association.

There are two proposals by Swedish authorities to keep cash at hand. Parliament wants just the biggest banks to handle cash. The central bank is holding out for all banks to keep money flowing. Swedbank, SEB and other big Swedish financial institutions are fighting the lawmakers’ demands, saying it would place an undue burden on them to provide greater access.

“The demand for cash is decreasing at an ever faster pace,” Trogen said. “Therefore, it is fundamentally wrong to legislate to influence the demand for cash.”

The central bank has plans to roll out a pilot version next year of a new type of Riksbank money — the digital krona, or e-krona — that could replace physical cash or at least help calm the current cash conundrum. An e-krona would mean that the functions of a currency backed by the state would remain, even in an all-digital world that is fast approaching.

Christine Lagarde, managing director of the International Monetary Fund, noted last week that several central banks were “seriously considering” digital currencies.

“While the case for digital currency is not universal, we should investigate it further — seriously, carefully and creatively,” she said.

Ingves, the central bank governor, said, “This is not a war on cash, but no one has argued that this evolutionary motion is going to stop.”

The New York Times

How to build a pipeline from online leads

Friday, November 23rd, 2018

Robin Wilding
REM

Once your sphere/database has been exhausted you need a new source for clients. There are offline methods for developing leads and clients such as open houses, door knocking and cold calling, but online is where it’s at these days.

I know your first thought may be to scroll through this article because it is long, but each point is truly is critical. This article, in order, will deal with why online lead generation is the new big thing, the different ways to generate leads online, how to convert those leads and how to turn them into over $100,000 a year in income.

Why are online lead-generation strategies permeating the new Realtor zeitgeist? There are a number of reasons:

  1. They work so you don’t have to. Online lead-generation strategies work round the clock; they work while you’re with clients, sleeping and while you’re taking a day off.
  2. They work continuously. They keep generating leads for the long term, which helps avoid the boom-and-bust cycles of real estate. This keeps you from getting too busy with clients to build your pipeline, then get desperate when those deals are done, then do mega marketing, get busy and repeat the cycle again.
  3. They can target your ideal client type – you choose who you target.
  4. People research real estate online before they find a Realtor. By the time they are actively looking they either already have a Realtor, or they at least have a shortlist.’

How to generate leads online

Websites:

“I have a website but don’t get leads, so online lead gen doesn’t work.”

Just having a website doesn’t generate leads because people don’t know it is there. If your search engine optimization is on-point and you’re at the top of Google, then sure, that will work for lead gen. You just optimize your website for viewer-to-lead conversions. If your SEO doesn’t have you at the top of Google, then be prepared to invest tens of thousands of dollars in hiring a company to get you near the top of web searches over the next year. Yes, it takes that long. If you don’t have the money to hire a company, then spend time on courses and improving your own SEO…but it will still take that long. And realistically, 95 per cent plus of Realtors quit before they start getting results because it is such a grind and they quit/burn out before they succeed.

Another way to get leads from your website is to do paid advertising. This can be done with either online or offline advertising. But to get leads from a website you need the traffic that converts into leads. If you’re wondering how much traffic you need to get leads, keep this in mind: the average website conversion is one to three per cent (and Realtor websites are generally less than one per cent).  So, if you convert let’s say one in 50 leads, you’ll need 50 leads…which will require at least 5,000 viewers.

Organic social media marketing:

Generating leads on social media platforms such as Facebook, Twitter and Pinterest is the new holy grail of online business. Most Realtors, however, are more “The Knights who say Ni” as opposed to a social media ninja.

Social media marketing works for lead generation, but it is also a long-term strategy. You need to first develop your audience…because without an audience you have no strategy. Then you need to engage and grow that audience. Then you need to turn them into leads and clients. Once you have an avid follower, turning them into a client is significantly easier than a cold call or cold lead.

The challenge of social media marketing is defining your brand, establishing your audience and building it. While it’s about establishing a great connection through marketing, it is a numbers game partially. About one per cent of the population is buying or selling a house at any given time. So, if you want four clients a month you need at least 4,000 engaged followers – and that is if every person following you who is thinking of buying and selling uses you (and not their husband’s mother, cousin or best friend’s best friend). You’re not going to sign every follower looking to buy or sell, so you need a large group of ACTIVE social media followers. If you don’t have that now you need to grind to build a bigger following or do paid promotions to build your audience.

Social media ads:

I specialize in social media ads – especially Facebook lead-gen ads, and here’s why: your website isn’t going to spontaneously get leads. Your social media isn’t going to go beyond your current sphere of “friends” or “followers” without getting more exposure. To get leads online you need traffic/viewers. Period.

You can get traffic to your website or social profile, then hope someone follows you or contacts you (a low percentage), or you can get the lead from the get-go. Ad types like Facebook’s Lead Generation gets you the name, email and phone number, then you immediately pick up the phone and start a conversation. If you do paid advertising to send people to your website or social media profile(s), you’re going to lose 96 per cent plus of that traffic. And the ones you do capture then need to be nurtured just to become a lead.

The way I look at things is that instead of spending your time getting traffic to your website or social profile/page/group, only for most of them to leave and the rest to be nurtured over time to turn into a lead, spend that time/money turning them into a lead immediately. When you get right to the lead stage you take out the time nurturing them and instead turn them from a lead to a client. It cuts out the middleman.

Check out my article on ways to do authentic Facebook ads.

How to convert online leads

You have online leads – awesome! Now what?

Online leads aren’t referrals or a warm lead from your second cousin. There’s no magic bullet solution here, unfortunately. They take work. If you don’t want to work to get their business, sorry but I can’t help you (and I don’t think anyone can).

There are two major approaches to converting online leads into clients:

  1. The email list /drip campaign marketing: For those getting a large amount (at least a thousand a month) of leads from their website, have social media marketing and/or paid advertising and are too busy to reach out to each lead individually, there’s the drip-campaign (email marketing game) option. This can work well if you have a large number of leads coming in and have a great email conversion campaign. Your conversion rates will be low though, between one and four per cent.
  2. The phone call: I am such a huge fan of the good old-fashioned phone call. You can send a thousand emails and get nowhere but make 20 phone calls and get a meeting.

Choose wisely.

To convert leads you really need to connect with them on the phone, which is the precursor to in person (the only real closing capability for leads). If you want to convert online leads, you need to talk to people. Period. You can work up to a conversation, but you’ll never get their business without a meeting.

To book meetings you need to block time – and stick to that – every day to follow up on your leads. You will not succeed without this and you’ll be stuck in a boom and bust cycle forever. You need to call people one to three times a day until you reach them, almost every day. If you’re sincere about helping them they will thank you for not giving up on them.

The final thing is to look to lead-conversion training. Online leads aren’t warm referrals…they take hard work. You don’t learn how to convert online leads in real estate licensing school. There’s a ton of agents who think they are amazing at converting online leads, but when push comes to shove…. they aren’t. Do not be afraid of that. Your favourite electrician couldn’t sell real estate and you couldn’t rewire a house up to code if your life depended on it. Look at learning online lead conversion as learning new strategies that build on what you already know. The best of the best are always learning and expanding their knowledge and skills.

How to turn online leads into over $100,000 a year in income

While leads are a numbers game to a certain extent, I never believe that leads should be treated like a number. These are people, and my top clients truly care about every person they talk to. Having said that, despite how much you care about each person you talk to, not every one of them will become a client.

For online lead conversion (from lead to client) you’re looking at a rate of at best four per cent. Most of my best converters get three per cent but the bulk are at two per cent.

So, you know what it takes to get a client online. Now let’s reverse engineer your income. If you want just $100,000 a year you need to look at your average income per deal. For example, if you make about $5,000 per deal (after paying expenses), then you need 20 deals a year. That’s 1.66 deals a month.

Let’s reverse reverse engineer that. If you need two deals a month (I’ve rounded up because some deals will fall through) to make $100,000, you need at LEAST 50 leads a month.

Boom – a pipeline that will increase your business to over $100,000.

© 2017 REM Real Estate Magazine

12,000 BC rental homes could be stifled by regulation

Thursday, November 22nd, 2018

BC government may introduce rent controls

Steve Randall
Canadian Real Estate Wealth

The introduction of new regulations in British Columbia could lead to a delay or cancellation of thousands of new rental homes.

A total of 19,972 homes are currently in development across the province but two thirds – 12,000 – could be at risk if the B.C. government imposes restrictive new policies on rental properties.

A new survey by the Urban Development Institute of 30 leading rental home builders shows they are warning against the introduction of more prohibitive rent controls specifically “vacancy control,” in which the rent on a unit is strictly regulated by government.

“British Columbians desperately need more rental homes,” said UDI President & CEO Anne McMullin. “This is not the time for new restrictions that could result in the cancellation of important rental home projects in communities across British Columbia.”

The report says that vacancy control would tie rent controls to a unit rather than the tenant meaning the end to the ability of rental owners to adjust rents between tenants to account for building and unit upgrades and other increased costs like property taxes, insurance and utilities.

It also warns that with rent tied to the unit, the incentive for a rental owner to ensure necessary upgrades, including seismic and energy efficiency standards are completed to aging buildings is severely compromised.

Low vacancy rate would tighten further The builders say a pull-back in construction would further reduce the already low vacancy rate, which remains below 1% in many communities across the province.  

“We need to remove the countless government barriers to increasing supply,” said Dr. Andrey Pavlov, finance professor at Simon Fraser University’s Beedie School of Business. “Rent controls feel good for the moment, but hurt everyone, including renters, in the long-term.”

Anne McMullin added that builders want to build more homes and the UDI is keen to work with the government to find a solution to help solve the BC rental crisis.

Copyright © 2018 Key Media Pty Ltd

Landlords may allow tenants to run for council

Thursday, November 22nd, 2018

Owners may assign a tenant to council

Tony Gioventu
The Province

Dear Tony:

Is a tenant permitted to be elected to strata council? Our strata corporation has struggled to elect the minimum number of council members and at our AGM in October, two tenants came forward and offered to be elected to council. They provided written consent from the owners of their strata lots, but several owners objected, insisting they had to be owners. 

We managed to elect only two council members, so we are having another general meeting in December to elect more.

It would be very helpful if the tenants were permitted on council. 

Cally W., North Vancouver

Dear Cally:

Yes, tenants may be elected to council if the owner of the strata lot has provided a written assignment of their rights for the purpose of being elected. 

A landlord may assign to a tenant some or all of the powers and duties of the landlord that arise under the Strata Property Act, the bylaws or the rules, but may not assign to a tenant the landlord’s responsibility for fines, damages and insurance deductibles or the costs of remedying a contravention of the bylaws or rules.

The assignment is not effective until the landlord gives the strata corporation a written notice stating all of the following: (a) the name of the tenant to whom the assignment is made; (b) the powers and duties that have been assigned; and (c) the time period during which the assignment is effective.  

Family members who are tenants are also eligible for the similar assignment and permitted to be elected to the strata council. When an owner rents their strata lot to a tenant, or family member defined by the act, they are required to provide the strata corporation with a Form K signed by the tenants understanding they have received a copy of the bylaws and rules. The form is essential for a strata corporation to manage the owners and tenants list and report their rental inventory. The form may also include any written assignments for the tenant or family member to be elected to the strata council.

In addition to tenants, a strata corporation is also permitted to amend their bylaws to permit other classes of persons to be elected to council. In strata corporations with aging populations, where owners are unwilling to serve on council, the strata corporation may amend their bylaws to permit the family members of owners elected to the strata council, if the owner provides written consent.  

The bylaws may also consider the appointment of other types of persons such as business professionals to serve a specific purpose. Remember that only the owners at a general meeting may elect additional council members. The number you elect at your annual general meeting may only be increased if the strata corporation holds another general meeting for the purpose of electing additional council members.

© 2018 Postmedia Network Inc.

Belle Isle 88 stacked townhomes at 2060 Curling Road North Vancouver by Citimark

Thursday, November 22nd, 2018

Walkability key to the appeal of Belle Isle

Simon Briault
The Province

Belle Isle

What: 88 homes with one, two or three bedrooms; there are also three-bedroom plus den options available

Where: : 2060 Curling Road, North Vancouver

Residence size and prices: 534 — 2,182 square feet; $533,000 — $1,988,000

Developer: Citimark

Sales centre: 101 — 88 Lonsdale Avenue

Hours: noon — 5 p.m. Saturday — Thursday; Friday by appointment only

Telephone: 604-788-2728

In a growing region like Metro Vancouver, getting around can be a challenge, and for many people, it makes sense to leave the car at home whenever possible.

The District of North Vancouver has heard this message loud and clear. As a result, its official community plan envisages a network of connected town and village centres where residents will be able to walk, ride a bike or take transit to get to pretty much anywhere.

One of these centres is Lions Gate Village, a master-planned community at the corner of Marine Drive and Capilano Road that will eventually include about 1,800 homes, retail outlets, a new community centre, daycare and parks.

Belle Isle is a collection of stacked townhomes from developer Citimark at Lions Gate Village. The benefits of its location are not lost on Emily Kaplun, who bought one of the homes with her fiancé.

“It was really important to us for our next home to be close to transit because we don’t want to be in our car the whole time,” Kaplun said. “When we stumbled across Belle Isle, the stars just aligned. We’ll be super close to the bridge so we can just hop on the bus and be downtown for work super quick.”

Kaplun is typical of the type of move-up buyers who have been showing interest in Belle Isle. This is according to Lisa McDonald, the sales director at Pacesetter Marketing, which is organizing the sales at Belle Isle on behalf of the developer.

“The location of Lions Gate Village helps them in a lot of ways,” McDonald said. “Not only do we have really incredible schools in the area, we’re also close to all the fun stuff on the North Shore – biking paths like the Spirit Trail, the mountains and the beach. Then there’s the shopping and dining within walking distance, as well as the ability to get to Stanley Park or downtown in a really short period.”

All homes at Belle Isle, scheduled for completion by late 2020, will have private outdoor space in a variety of different configurations. The new Belle Isle Park is set to feature a children’s play area, a sports court and a dog playpark.

Belle Isle will have open-concept, entertainment-style kitchens, most including large islands. There’s Italian-made flat-panel cabinets, pantry storage in most homes, built-in recycling centres and under-cabinet lightingYou’ll also get a quartz composite countertop, a polished quartz backsplash and a stainless-steel sink with a chrome faucet by Grohe.

Bathrooms have ‘floating’, Italian-made laminate vanities with polished quartz composite countertops, undermount sinks with chrome Grohe faucets, porcelain tile flooring and deep soaker tubs. The powder rooms on the main levels include porcelain tile flooring, tiled walls and floating vanities.

© 2018 Postmedia Network Inc.

1450 West Georgia 49-storey highrise proposed with 162 rental units and 187 condos by Wesgroup

Thursday, November 22nd, 2018

Wesgroup reveals designs for tree-inspired tower to go alongside several others slated for 1400-1500 blocks in Coal Harbour

Joannah Connolly
Western Investor

Developer Wesgroup has revealed plans for a 49-storey tower at 1450 West Georgia Street in Vancouver’s chi-chi Coal Harbour neighbourhood, according to a report by local urban design blog UrbanYVR.

The proposed building is set to replace an aging rental building called Georgian Towers, which located at the West Georgia and Nicola Street intersection, and is at the end of its life.

If approved, the new building would be almost an even split of rental and market condo homes, containing 162 rental units, from studios up to three-bedroom units, and 187 condos, from one- to three-bedroom homes. The plans also call for around 3,000 square feet of at-grade retail space in a single-storey podium.

According to UrbanYVR, amenities include a public plaza with landscaping and a water feature, and a second-floor rooftop garden above the retail podium, including an outdoor yoga studio and communal seating areas. The design also includes a 21st-floor outdoor amenity space, include an outdoor fire table, BBQ and communal dining table.

Project architect Yamamoto Architecture’s design rationale reads, “The growth of towers where the City now stands was once a forest of evergreen trees. In developing our design, we looked to our local fir trees for inspiration, and for a way to think differently about how an appropriate building and structure might arise.”

The site is located in a cluster of high-end residential towers planned for the 1400 and 1500 blocks of West Georgia and Alberni Streets. These include Bosa Properties’ approved 42-storey “Jenga” tower by Ole Scheeren, Landa Properties’ approved twin stone-and-glass towers, and Westbank’s curvy 1550 Alberni by Kengo Kuma.

Copyright © 2018 Western Investor