Archive for March, 2010

B.C. construction drops 23 per cent from December to January

Friday, March 5th, 2010

Sun

Construction across B.C. eased off in January from the gains seen up to the end of the year, with contractors taking out almost $685 million worth of building permits that month, a 23-per-cent decrease from December.

The drop was mostly in the non-residential sector, where contractors took out only $156 million in permits to build new buildings, down nearly 29 per cent from the previous month.

Residential construction, while down almost 21 per cent from December to $528.4 million, still reflects the rebound in residential building in B.C.

In total, the $685 million in permits, which is a measure of construction intentions, is more than double the amount taken out in January 2009.

And the $528.4 million in residential permits is almost 207-per-cent higher than the amount taken out in January a year ago.

“Residential permits make up the bulk of the gains, but public-sector activity is also rising,” Keith Sashaw, president of the Vancouver Regional Construction Association said in a statement.

Sashaw added that while January’s permit numbers were down from December, “we’re encouraged by the year-over-year numbers that highlight the gains made last year, as well as the lead role of the construction sector during the economic recovery.”

Across Canada, the value of building permits issued in January slipped 4.9 per cent to $5.7 billion as nonresidential construction permits fell 21 per cent to $1.7 billion, Statistics Canada reported Thursday.

Economists had called for a 0.8 per cent month-over-month gain in building permits.

However, the value of residential building permits issued rose 4.1 per cent to $4 billion, almost twice the value registered in January 2009, and driven largely by a 7.2-per-cent rise in intentions for single-family homes, the federal agency said.

January’s figures were still 32.7-percent higher than in January 2009, Statistics Canada said.

“While building permits have declined now for three consecutive months — incorporating this morning’s revisions — almost all of the weakness has been on the non-residential side, with residential permits up in two of the past three months,” said Scotia Capital economist Karen Cordes.

“And, when you strip out prices and look solely at the volumes side of the picture, the story is even better on the residential front, with gains in each of the past six months. This bodes well for next week’s housing starts report and suggests we will see further gains on the supply front over the next few months.”

December’s report was revised down from an advance of 2.4 per cent to a decline of 2.7 per cent.

The total value of building permits fell in five provinces, led by Alberta and British Columbia — with Alberta falling 28.5 per cent to $876.5 million and B.C. falling 22.5 per cent to $684.6 million.

In Alberta, the decline was attributed to lower intentions for commercial buildings and multi-family dwellings, while in B.C. the decreases came from both the residential and non-residential sectors.

Ontario posted the largest dollar-value gain, up 6.9 per cent to $2.31 billion, as a result of strength in both the residential and non-residential sectors, while in Quebec, strength in the residential sector drove a 10.7-per-cent advance to $1.25 billion.

© Copyright (c) The Vancouver Sun

Prospective tenants wait in the wings for VAG space

Friday, March 5th, 2010

Museum and UBC both want the historic site, but the city says it’s too early to talk about what will happen

Kelly Sinoski
Sun

The Vancouver Courthouse in 1910, 73 years before it became the Vancouver Art Gallery. Potential tenats, such as the university of B.C. and the Vancouver Museum are lining up for the opportunity to occupy the couthouse as the VAG considers other locations.

The Vancouver Museum wants the space for its urban exhibits and the University of B.C. wants to fill it with students and lectures.

They are just two of the prospective hopefuls for the heritage stone building housing the Vancouver Art Gallery when — and if — it vacates its current site.

VAG officials said Wednesday they are negotiating with the City of Vancouver for the entire square block of the former bus depot site at Georgia and Hamilton streets, where they want to build a new, greener, home.

But city manager Penny Ballem said no decisions have been made on VAG’s proposal and “it’s all up in the air” about what’s going to happen. The city had been pitching to have the new VAG on the False Creek lands.

“People have got a bit overexcited on this; we haven’t come to any conclusions whether or not that’s what we agree with,” Ballem said.

“If the art gallery ever did move out of there we would have to have those discussions on what could move in.”

She said whatever came in would have to fit into the cultural mix of the area.

Although it could take years before a decision is made, demand is already high for the VAG’s current location on Hornby Street, where the art gallery has been housed since 1983.

Both the museum and UBC said they have been holding off on serious discussions with the province, which owns the land, and the city, which leases it, until the VAG officially announced it was going to move.

“Now that there’s a possibility, we’ll have to start having conversations with the city,” said Nancy Noble, head of the Vancouver Museum.

“Eventually the politicians will have to make [a decision]. It’s been a cultural centre of the city for some time. We’re hoping that can be retained.”

Noble said while the museum is interested in the site, it has to

determine if it’s feasible. While the VAG is already designed for exhibits, she noted its storage

space is smaller than that of the museum site at Vanier Park. But she added there are other

benefits, particularly the fact that the VAG site is in the heart of the city and this would bode

well for the museum’s new branding, which aims to focus more on the city itself.

She noted the museum may also be interested in sharing the site, offering more space for other arts and culture groups in Vancouver.

Amanda Gibbs, the museum’s director of engagements, agreed that while the museum has a beautiful location, it isn’t attracting as much traffic as it could. As it leans more toward investigating urban issues and what happens in the city, she said it makes more sense to be in the heart of Vancouver.

During the Olympics, she said, it was evident that Robson Square “has the opportunity to provide that sort of hub for people to gather.”

But the museum isn’t the only one vying for the site.

Stephen Owen, vice-president, external, legal and community relations at UBC, said the university is also interested in the VAG site as it would offer “a natural expansion” for UBC’s Robson Square campus.

© Copyright (c) The Vancouver Sun

Fewer building permits issued

Friday, March 5th, 2010

Drop to $5.7 billion largely caused by slumping non-residential sector

Province

Permits for new home construction were up by just over four per cent to $4 billion. Photograph by: Ian Lindsay, PNG, Financial Post

The value of building permits issued in January slipped 4.9 per cent, to $5.7 billion, as nonresidential construction permits fell 21 per cent, to $1.7 billion, Statistics Canada reported Thursday.

Economists had called for an 0.8-per-cent month-over-month gain in building permits, an indication of future construction activity. However, the value of residential building permits issued rose 4.1 per cent to $4 billion, almost twice the value registered in January 2009, and driven largely by a 7.2 per cent in intentions for single-family homes, the federal agency said.

January’s figures were still 32.7 per cent higher than in January 2009, Statistics Canada said.

“While building permits have declined now for three consecutive months — incorporating this morning’s revisions — almost all of the weakness has been on the non-residential side, with residential permits up in two of the past three months,” said Scotia Capital economist Karen Cordes.

“And, when you strip out prices and look solely at the volumes side of the picture, the story is even better on the residential front, with gains in each of the past six months. This bodes well for next week’s housing starts report and suggests we will see further gains on the supply front over the next few months.”

December’s report was revised down from an advance of 2.4 per cent to a decline of 2.7 per cent.

The total value of building permits fell in five provinces, led by Alberta and British Columbia — with Alberta falling 28.5 per cent to $876.5 million and B.C. falling 22.5 per cent to $684.6 million.

In Alberta, the decline was attributed to lower intentions for commercial buildings and multi-family dwellings, while in B.C. the decreases came from both the residential and non-residential sectors.

Ontario posted the largest dollar-value gain, up 6.9 per cent to $2.31 billion, as a result of strength in both the residential and non-residential sectors, while in Quebec, strength in the residential sector drove a 10.7-per-cent advance to $1.25 billion.

The total value of permits fell in 18 of 34 census metropolitan areas, comprising cities and their surrounding suburban areas.

The largest declines were in Calgary (-48.5 per cent), Vancouver (-37.2 per cent) and Greater Sudbury, Ont. (-95.3 per cent). The largest gains were in Toronto (+18.3 per cent) and Montreal (+16 per cent).

© Copyright (c) The Province

Skyscraper could fund art gallery, says Deal

Friday, March 5th, 2010

Councillor offers up suggestion to help advance plans for new architectural masterpiece

Kent Spencer
Province

Granting permission for an extra-tall office tower would be one way of creating funds for a prestigious new Vancouver Art Gallery.

Vancouver Coun. Heather Deal said Thursday that allowing the extra space — known as “bonus density” — would provide development-generated funds for the gallery’s anticipated move to Beatty and Georgia.

“It’s very exciting. This is the beginning of the conversation,” said Deal, from a conference in Moncton, N.B.

“The gallery might need to share the site with an office tower. Vancouver needs office towers downtown. Other people are interested.

“We need to come up with a proposal which serves the city, the gallery and fits into the overall downtown plan,” she said.

The gallery was recently slated to move to a site on False Creek near B.C. Place, but officials said the seaside venue was prone to flooding.

It was also privately owned, whereas its new preferred location at the old downtown bus-depot site is owned by the City of Vancouver.

The vacant block, which has recently been home to Olympic activities, is near a cultural hub at the Queen Elizabeth Theatre.

But Deal warned that a move is far from certain.

The gallery needs to raise several hundred million dollars for a 30,000-square-metre, purpose-built facility to house its art treasures.

It wants an architectural masterpiece so stunning it will draw visitors from around the world, its officials have said.

The gallery has promised that large sums can be raised from the private sector, and it already has $50 million from the province.

It says the move is necessary because it current headquarters in the old courthouse building at Howe and Georgia are too small to display its valuable collection.

Deal said precious artworks stored underground are subjected to water damage from the overhead courtyard fountains.

Coun. Tim Stevenson, meanwhile, said the ultimate plan would not necessarily include a tower.

“The art gallery will push really hard for a stand-alone site,” he said.

The present gallery is a heritage landmark and most recently the scene of Olympic festivities at Robson Square.

If the gallery move comes about in a few years time, Stevenson said, the courthouse would likely retain its public function.

© Copyright (c) The Province

Cafe Barcelona serves up a taste of Spain

Thursday, March 4th, 2010

Music, decor and consulting chef are authentic, but the food is uneven

MIA STAINSBY
Sun

Jennifer Pirie and Sergio Garces ( right) are served Tortilla de Patatas ( Spanish potato and onion omelette served with tomato bread) by owner/manager Roger Creixams at the newly opened restaurant Cafe Barcelona, on Granville Street. STUART DAVIS/ PNG

It was easy to get excited, culinarily, with all things Spanish — Spain being the home of El Bulli, the restaurant that set molecular gastronomy afire.

So when Cafe Barcelona opened in Vancouver’s entertainment centre, I charged in for some tempranillo and tapas.

All the better, the consulting chef was a hot young Spaniard — Benat Ormaetxea — who’d won Spain’s Young Chef of the Year Award a number of years ago and had led the brigade in the Guggenheim Bilbao restaurant before opening his own place.

Between anticipation and eating, there was a bit of a tectonic rift.

Yes, it’s authentic Spanish tapas. The music, as well as the night and day mural of Barcelona, almost delivers you there, but the food could not sustain my enthusiasm.

There are some delicious bites, but enough are off-key to have lost me.

To add to this, servers ( often, it’s the owner, Roger Creixams, who trained as a mechanical engineer) are friendly, welcoming and well meaning, but they drop the ball when it gets busy ( and it did).

Wine glasses sat empty, and the diner next to me had to wave his glass for wine service.

Steel napkin holders dispense teeny napkins.

And the room was too cold, which might whip up appetites but certainly detracts from atmosphere.

In the bathroom, I wasn’t thrilled to see blue water in the toilet bowl.

I’ll say one thing, though. If you keep your drinks to a minimum, you can have an ample meal for less than $ 50.

Some are tapas ( hot and cold) and some are pintxos ( smaller and snack-sized).

I enjoyed the Basque sausages ( from Oyama Sausage on Granville Island).

The tortilla de patatas ( potato and onion omelette) was tepid in temperature but not in flavour.

The cabra con piquillo ( goat cheese, anchovy and piquillo pepper) was lively and had bite.

The gambras ajillo ( prawns with garlic, parsley) was fresh and nicely cooked.

Croquetas ( with ham or tuna) had a nice breaded exterior, but the bechamel filling was pasty and there was little evidence of any protein.

A grilled red pepper and eggplant with goat cheese was oily, limp and tepid.

Xaca ( crab, mayo, red pepper, egg, salmon roe) had very little crab flavour.

The two desserts I tried were both problematic. A crème brûlé was too liquid and tooth-achey sweet; and tarta Santiago, an almond pie, was bland, if not stale.

Still, the restaurant wasn’t suffering. It wasn’t the young trendoid crowd ( heavens no, when you consider the table next to us where the gents were unrelenting with lame sexual innuendo jokes), but the place was nearly full by the time we left.

I’m thinking, maybe they ought to look to Mis Trucos, another Spanish tapas joint, on Davie Street — where the chef is local and not even Spanish — for lessons in combining Spain with Vancouver’s hunger for fresh, pure flavours.

B.C. to lead in housing starts

Wednesday, March 3rd, 2010

37-per-cent increase expected

Brian Morton
Sun

Housing starts in B.C. will increase this year at the highest rate in Canada, according to the Canada Mortgage and Housing Corporation’s Housing Market Outlook Report, released Tuesday.

“The outlook for housing starts in B.C. is similar to the national trend in terms of the forecast increase of housing construction,” Carol Frketich, CMHC’s regional economist for B.C., said in an interview.

“The difference is, we’ll see a stronger rebound in housing starts. For B.C., we’re forecasting a 37-per-cent increase. Nationally, it’s about a 15-percent increase.”

According to the report, the forecast for B.C. is for 22,050 starts this year, with a range between 20,200 and 24,500, and 26,200 starts in 2011.

That’s up from 16,077 starts in 2009, but still below the 10-year average.

“B. C. saw a sharper downturn and we’ll see a rebound of similar magnitude,” Frketich said.

The demand for new home construction will benefit from an improved economy and labour market and lower interest rates, she said.

Nationally, rising housing starts are expected to put a lid on home prices this year after their 19-per-cent surge in 2009, CMHC said.

Canada-wide, between 152,000 and 189,300 housing starts are expected in 2010, up from 149,081 units last year.

Describing the current state of affairs as a sellers’ market, CMHC said the relative lack of new listings for existing homes has pushed some of the demand into the new home market, which helps explain the forecast for higher housing starts activity in 2010.

But it added that it expects prices to remain stable in 2010 around the Multiple Listing Service average reached in January this year of $328,537, as the new housing stock brings balance back to the market.

As well, tighter requirements for mortgage lending recently imposed by Ottawa as fears of a housing bubble mounted “will help moderate housing activity as some potential buyers will have to save a larger down payment or consider a less expensive home,” CMHC chief economist Bob Dugan said.

CMHC said the strong pace of existing sales over the last three quarters of 2009, a carry-over from the two previous quarters, will not be sustained as pent-up demand is exhausted and financing costs rise later in 2010.

It forecasts existing home sales will be in a range of 455,350 to 509,900 units in 2010.

In 2011, housing starts will total 156,400 to 205,600 units and prices will rise again modestly, with prices up modestly, the report said.

[email protected] with a file from the Financial Post

© Copyright (c) The Vancouver Sun

Prices to level off as housing starts surge

Wednesday, March 3rd, 2010

John Morrissy
Province

Housing starts will rise in 2010, putting a lid on home prices this year following their 19-percent surge in 2009, the Canada Mortgage and Housing Corp. said Tuesday.

Between 152,000 to 189,300 housing starts are expected in 2010, up from 149,081 units last year, the national housing agency said.

Describing the current state of affairs as a sellers’ market, CMHC said the relative lack of new listings for existing homes has pushed some of the demand into the new home market, “which helps explain the forecast for higher housing starts activity in 2010,” CMHC said.

But it added that it expects prices to remain stable in 2010 around the Multiple Listing Service average reached in January this year of $328,537, as the new housing stock brings balance back to the market.

As well, tighter requirements for mortgage lending recently imposed by Ottawa as fears of a housing bubble mounted “will help moderate housing activity as some potential buyers will have to save a larger down payment or consider a less expensive home,” said CMHC chief economist Bob Dugan.

CMHC said the strong pace of existing sales over the last three quarters of 2009, a carry-over from the two previous quarters, will not be sustained as pent-up demand is exhausted and financing costs rise later in 2010.

It forecasts existing home sales will be in a range of 455,350 to 509,900 units in 2010.

In 2011, housing starts will total 156,400 to 205,600 units and prices will rise again modestly, it said.

© Copyright (c) The Province

Harnessing Twitter can pay off for business

Tuesday, March 2nd, 2010

Be aware of the buzz on your company and react to it

Danny Bradbury
Sun

Mark Graham, CEO of promotional design agency RightSleeve uses Twitter’s API to stay on top of customer feedback. Photograph by: Tyler Anderson, The National Post, Financial Post

Cdn travelbugs,” said the public tweet that just flew across the screen. “Anyone used AirCanada’s Int’l flight passes? Trying to find out if one direction can include few days stopover midroute?”

A tweet is a message to the world on Twitter, a micro-blogging service that has had phenomenal success. The short, abbreviated messages (tweets can only be 140 characters) may seem insignificant, but because they are read by so many existing and potential customers, they can carry a lot of weight.

If businesses know how to deal with customer queries and complaints made via Twitter and other social networks, they can improve their customer service by an order of magnitude. But companies normally deal with their customers via phone, the postal service and perhaps email. How can businesses fold these new channels into the mix?

For many, simply monitoring Twitter and responding is enough. It would be impressive if Air Canada saw the public message and responded to the person using the service, at the very least pointing her to a Web page on its site containing an answer. That is what Torontobased Internet hosting company Peer 1 Hosting did.

Peer 1 dedicates employees to monitoring social networking channels including Twitter and Facebook. That came in handy in January, when some of the servers in its Atlanta-based data centre went down.

When the servers went down, the company didn’t fully understand the extent of the problem, or how it was affecting its customer base, recalls Rajan Sodhi, vice-president of marketing and communications for Peer 1. Monitoring Twitter enabled it to pick up more information about what people were experiencing. “Then, we were able to reach out and point people to our forums for more information as we discovered what was happening,” he said.

Pointing Twitter users to an online forum was a good move, said Tim Hickernell, an industry analyst working for Info-Tech Research. “What starts on Twitter doesn’t always end on Twitter,” he says. “I advise that our clients acknowledge the query on Twitter, so other Twitter users recognize that, but if you’re going to start in Twitter, make sure you assess whether to switch channels to resolve the issues.”

Promotional design agency RightSleeve took things up a notch when an innovative design idea backfired. The company designed the gifts included in swag bags for attendees of Mesh 2009, a Web conference held in Toronto. The swag bag included magnetic rocks, designed as stress relievers and business card holders.

“It was my worst nightmare,” said Mark Graham, chief executive and founder of Right Sleeve. He logged into Twitter expecting pleasant comments about the rocks, only to find irate comments, worried the magnetic rocks might wipe data from the hard drives and BlackBerrys carried by Mesh’s tech-savvy audience.

“We were getting dragged through the mud, and I was mortified,” Mr. Graham says. He used Twitter to apologize to the most vocal attendees, and then ‘tweeted’ a link to a YouTube video showing the rocks being rubbed on a BlackBerry, to prove they were not dangerous. People began to see the funny side, and the company’s reputation was restored.

But these activities require manual intervention — a resource few small businesses have. How can a company use social networking tools in a more automated way to get the maximum benefit?

“We have created our own customer relationship management system inhouse. We want to use Twitter’s API to monitor the conversation for any client of ours that happens to be on Twitter,” Mr. Graham says. This copies any tweets into a customer’s record on the system, so salespeople can see what is being said.

Other help desk and CRM systems are getting in on the act. Customer support software ManageEngine now has Twitter integration that lets support personnel see who is talking about their company on Twitter, and reach out to them, to resolve the issue.

But one of the most sophisticated integrations yet has come from online CRM company Salesforce, which integrates Twitter and Facebook support into its ServiceCloud offering. Service-Cloud is a customer service system that is hosted on Salesforce’s own computers. That means its clients can use the software to serve their customers without having to run their own software.

If someone asks a question on Twitter or a company’s Facebook fan page, ServiceCloud can pick that up, says Viviana Padilla, senior manager for product marketing at Salesforce. “You can bring that question into Servicec-Cloud, and use your online database to find an answer and bring it back to the customer,” she says.

Businesses using ServiceCloud can also collect relevant answers to queries from other customers using the social network service, Ms. Padilla says.

Firms can start by training support staff to use social networks, and then at the very least using a free Twitter tool such as Tweetdeck ( www.tweet-deck.com)monitor Twitter. And what of our earlier Tweeter? Will she ever get an answer via Twitter from Air Canada? www.twitter.com/AC_webSaver,its Twitter account for personalized travel deal alerts, seems pretty active.

© Copyright (c) The Vancouver Sun