Archive for the ‘Other News Articles’ Category

Canadian Retail Sales (Feb) – April 21, 2020

Tuesday, April 21st, 2020

BCREA

Seasonally-adjusted Canadian retail sales were up by 0.3% in February at $52 billion

The rise in February was driven by auto dealers and general merchandise stores. Sales were up in 6 of 11 sub-sectors, representing 63% of retail sales. Some retailers reported that both the rail blockades and COVID-19 negatively impacted their sales in February. In contrast, sales were positive at stores selling sporting goods, hobby, book and music, building material and garden equipment, and health and personal care. 

In BC, seasonally-adjusted retail sales were up by 1.2% at $7.4 billion in February. Looking at the non-seasonally adjusted change shows a different picture. Retail sales in February were down by 0.1% from the previous month in half of the sub-sectors, notably at general merchandise stores (-11%), clothing (-5%) and electronics/appliances (-5%). Meanwhile, Vancouver reported a monthly increase of 1.2% in retail sales. Compared to the same time last year, BC retail sales were up by 6.4% in February.

Given that the majority of physical distancing measures and store closures were not implemented until mid-March, the impact of COVID-19 on retail sales will be more apparent in next month’s data release. We can expect a steep drop in dining and entertainment, accommodations and at gas stations, while increases will likely be reported at grocery stores and in e-commerce. Compared to the same time last year, e-commerce reported an increase of 18% in February, accounting for about 3.6% of total retail sales in Canada (excludes Canadians purchasing from foreign e-commerce retailers). In March, many Canadian retailers reported opening or expanded their e-commerce platforms.

Communicating During Stressful Times

Monday, April 20th, 2020

The current pandemic has created a lot of anxiety within the real estate community

Marianne Brimmell
BCREA

The current pandemic has created a lot of anxiety within the real estate community – it’s a stressful time for everyone. Buyers are uneasy about the future of their investment as well as their ability to qualify and make mortgage payments and sellers are concerned about how the market uncertainty will impact the sale of their property. REALTORS® are justifiably concerned about how this pandemic and associated economic fallout will impact their livelihood.

In times of stress, how we communicate with one another becomes extremely important. Our words and actions will serve to either de-escalate stress by alleviating fears and calming emotions or escalate it, causing irreparable harm to client relationships.

During the next few months, you will engage in difficult conversations with your clients and colleagues. Here are some communication tips to support you in handling these situations with poise and grace.

When addressing a difficult topic

Keep in mind that when you communicate you do so through three channels of expression: verbal, vocal and visual. Each channel will impact how your message is received at a conscious and unconscious level.

Verbal tips

Be aware of the words you use when addressing a difficult topic with your colleagues or clients.  Eliminate phrases such as ‘you always’ or ‘you should have’ or ‘if I were you’. The first is blaming, the second is judging and the third is preaching, and none are effective at neutralizing an emotionally charged environment.

Vocal tips

Vocal refers to the pace, tone and volume of your voice. You can lower the defensiveness of the person you are engaging with by using a steady pace, a softer tone and a lower volume.

Visual tips

Visual communication includes hand gestures, facial expressions and body posture. Since body language accounts for the majority of how your message is perceived, be particularly aware of what yours is expressing. Open palms, calm facial features and relaxed body posture will help prevent your client from reacting to your message defensively.

When responding to an emotionally charged client

When you are on the receiving end of an emotionally charged client, it’s helpful to practice the art of ‘non-defensive listening’.

When you find yourself in this situation, your instincts may compel you to defend yourself. A traditional way of handling emotionally charged language is to respond with the JAWS of defense by Justifying, Accusing, Withdrawing or becoming Sarcastic.

Rest assured that while these response options might feel gratifying as they leave your lips, they can cause irreparable harm to your professional relationships. As a wise sage once said, ‘A moment of patience in a moment of anger will prevent a thousand moments of regret.’

A far more productive response option, when confronted by a stressed client, is to remain calm and respond with an appropriate alignment phrase. An alignment phrase can be either an agreement, acknowledgment or empathy response:

  • Agreement: I agree you should have been told sooner.
  • Acknowledge: Clearly, you feel very strongly about this.
  • Empathize: I understand how frustrating this must be for you.

An alignment response that’s sincere places you next to the emotionally charged individual instead of pitting you against them.

When dealing with situations in a calm manner you are better positioned to ask the clarifying questions necessary to isolate the source of concern or frustration and respond with the appropriate information or steps to resolve it. While we ultimately can’t control stressful situations, we can control how we respond to them, and this will be particularly important to remember while you deal with potentially stressful situations over the coming months.

Copyright © 2020 British Columbia Real Estate Association 

Things to do when you’re stuck at home: Indoor activities for the whole family

Wednesday, April 8th, 2020

Turn isolation into a mini staycation with family fun and games you can enjoy at home.

other

1. Host a movie night

There ain’t no party like a Netflix party. Assemble in cyberspace for a digital movie night or boxset blowout, as you group chat with family and friends from afar.

2. Go big on backyard games

Giant Jenga, croquet, swing ball — now is the time to dust off, or top up on, those backyard family favorites.

3. Film a family talent show

Karaoke queens, dance-floor divas and aspiring actors assemble for your five minutes of fame. Film and share your show virtually with family and friends and get them to vote for their favorite act.

4. Send the children on a scavenger hunt

Hide clues, riddles and treats around the house then set the family off on an indoor quest with a prize for the family member who finishes first.

5. Grow an indoor garden

If you can’t get out, bring the outdoors in. Plant your favourite flowers to colour yourselves happy, or start a windowsill herb garden that not only looks good, but smells and tastes great too!

 © 2020 Vrbo

 

Ethics Guy: Doing business virtually in a crisis

Friday, March 27th, 2020

Kim
REBGV

It goes without saying that we’re expected to look after our clients and not to put them in harm’s way. 

I’d think many potential buyers and sellers are sitting things out for awhile, waiting for the risk of catching or spreading COVID-19 to subside. 

If you encounter a seller or buyer who absolutely has to buy or sell for some reason, know that you’re not obligated to take their business. If you do, however, you become their agent and as such, you’re obliged to follow their lawful instructions so long as they comply with government instructions. 

First, the mea culpa, I’ve never done a virtual deal. My deals were all done with quill pens. But we’re facing strange times so let’s take this “doing business virtually” idea out for a test-drive. 

Let’s start with my definition of doing business virtually. 

For me, it means you’re causing something to happen without you being there in person. Think about it, we’ve been doing business virtually for quite a while now. I mean, you’ve been phoning, emailing, texting and Touchbasing your clients and each other for years. 

We’ve made your listings visible to anyone on the planet via the web for at least 20 years or more. 

Posting photographs, floor plans and virtual tours is commonplace. With access to the wealth of property information from LTSA, local government maps and now, the enterprise version of AutoProp, it’s never been easier to get the necessary information to clients and others. 

For years, you’ve been writing offers with products like Docusign and legally executing contracts. Making counter-offers and other contract changes is also a breeze, since all of the parties go to the same live document to affix their encrypted signatures. 

Some members are promoting their listings virtually and handling offers electronically. These offers are being made subject to inspection. This means that the buyer makes the offer based on the listing information, pictures and virtual tour. The deal is established by way of contract, subject only to the buyer inspecting the property in person. Again, the informed consent of the parties for that inspection, with an appropriate nod to the health risk, tenants’ rights and physical distancing, would be absolutely vital.

Most buyer agents have been emailing their buyers’ offers to sellers’ agents for ages. Perhaps less frequent, is the use of products like Facetime, WhatsApp or similar, to present and discuss contracts, documents and other things, without us having to be physically there with our clients.

See. We’re already virtual REALTORS®. 

But there’s more we can do because, the times being what they are, we’re expected to do everything we can to keep this infernal virus at bay. For us, this has now become a professional and societal obligation.

That’s why your Board relaxed Rule 3.22 regarding showing availability and continues to strongly recommend that you refrain from holding Open Houses, avoid in-person interactions as much as possible, and adhere to the most up-to-date physical-distancing requirements from our government and public health officials. 

These requirements, and they are required, are changing often. We have an obligation to know and follow them.

For example, the provincial government announced on Wednesday that, while the provincial emergency order is in place, landlords are not permitted to enter a tenant’s rental space (for showings, routine maintenance etc.) without the tenant’s consent. Exceptions were given to protect health and safety or to prevent undue damage to the unit. (Expect more details from the Residential Tenancy Branch early next week.)

Your showings, if there are to be any, must be kept to an absolute minimum, with them being arranged only with the consent of the parties, including any tenants.

Please work with your clients, and their tenants where applicable, to discuss how to responsibly achieve their housing and shelter needs amid today’s public health emergency. 

As much as possible, employ other approaches to in-person interactions, such as virtual showings and other technology-based solutions. 

We’re all in a challenging spot and we’re trying to do the best we can given the circumstances. Let’s all do our part.

We’re watching the COVID-19 situation carefully and will continue to provide you with advice as often and quickly as possible.

As I prepare to hit send on this message, I worry that a new government announcement could make my suggestions outdated by the time you read it.

That’s just the times we’re living in.

Stay safe,

Kim

Market Update ? The Coronavirus Impact on Bitcoin

Saturday, March 21st, 2020

Bill Barhydt
other

We hope everyone in the extended Abra community is safe and are following the recommended guidelines for getting through this crisis. We know this is a difficult time for everyone and our thoughts and prayers are with everyone such that we can all get through this together as quickly as possible. Stay home and stay safe!

Team Abra is fully up and running and our systems are processing more transactions than ever. Our team is working remotely but hasn’t missed a beat in continuing to offer the great service we have for the past three years.

Bitcoin has seen its wildest couple of weeks in years. After plummeting almost 50% in the past month it has now climbed over 25% in the past week. It’s safe to say volatility has returned to Bitcoin after months of relative calm.

Bitcoin price chart for the month of March

Why I’m more bullish on Bitcoin now than a week ago…

  1. Quantitative easing coming  Expect to see $5-10 Trillion globally in new money being printed to deal with the deflationary pressures of the Coronavirus disaster. That means people will be seeking out appreciation and yield to address this new dynamic. This could be the time Bitcoin finally becomes more correlated to gold and less correlated to discretionary investment spending.  There is way more gold to go around than there is Bitcoin.  This could lead to an explosion in Bitcoin’s price.
  2. Bitcoin halving is less than two months away The new supply of Bitcoin created every month is about to be cut in half. This is going to be a big shock to the mining community as well as the investment community and hasn’t been priced into Bitcoin at all in my opinion. Given quantitative easing’s effect of pumping out massive amounts of cash and driving demand for deflationary assets there simply won’t be enough Bitcoin to go around. This could lead to an explosion in Bitcoin’s price.
  3. More awareness for Bitcoin as a hedge against currency inflation Currency inflation drives the value of your investments towards zero over the long term. I expect more fiat currencies to fail in the next 2-4 years. The Euro is clearly at risk. This could lead to negative bank rates and super high lending rates and create a huge strain on the banking system. People will be looking for a safe haven for their investment dollars. This could lead to an explosion in Bitcoin’s price.
  4. Exciting new opportunities for earning with Bitcoin People are waking up to the idea that you can earn money with your Bitcoin beyond just price appreciation. Look for more announcements from Abra in this area very soon! This could lead to an explosion in Bitcoin’s price.

Bitcoin price fluctuations will be dramatic in the next few weeks. But the mid term outlook for Bitcoin is better than ever. There are no guarantees in life but I’m convinced that having at least 10% of my assets in Bitcoin is the right play for me.

We want to hear from you. You can reach me online on twitter at @billbarhydt or you can reach the Abra team @AbraGlobal or @abra_Support. Of course you can email us anytime at [email protected]

With peace and love…

Bill

Copyright 2019 Plutus Financial, Inc.

The Best Tips for a Quick Home Office Set-Up

Friday, March 20th, 2020

REW

You’re suddenly faced with the need to WFH. Here are some essential elements you need to enhance productivity in your (new) home office.

By REW (Real Estate Wire) Mar 21, 2020

Working from home has become our new norm. There are many new factors to this change in working life, from sharing the same space as the rest of your family or roommates to increased noise/distractions to the need for more personal, focused space. These extra challenges need unique solutions.  

Don’t worry – there are plenty of things you can do to make sure your office space is an oasis of productivity and creativity.

  1. Prioritize. No at-home office has it all

What are your goals for this new space?

  • Will you need to be on the phone or webinars? 
  • Do you need to have a creative space? 
  • Do you need quiet or is a little noise, okay?
  • What do you want to look out to? Wall, window, art?

Decide if your work can handle a bit of distraction by household foot traffic or if total isolation is required.

  1. Choosing the Right Location

Then select an area in your home that will maximize those requirements. It often helps to have a conversation with others in the household about your professional space. When you are working, you will need them to respect your boundaries. 

If you have a dedicated office with a door and everything, then congratulations, you are miles ahead of many who fight for a quiet workspace – I included. When you close the door, it certainly sends a clear message that there is work in progress. 

If you have to set up shop in common use space, however, there are a few things to consider:

  • Try choosing an area with the least amount of traffic to minimize distractions.
  • If you are taking over a corner of a room like a kitchen or living space, you may want to invest in good quality noise-cancelling headphones. When they are on, it means you are in business.
  • Define your office hours for you and with family members. This conversation will go far in assisting them in respecting your working hours. It will also help you maintain your work/life balance that sometimes gets lost when you work from home.
  • Create a sign on your door or wall with your “do not disturb” or “working hours.”  Sharing a space may mean defining your boundaries.

 

  1. Clutter and Organization

This point is particularly crucial if you have an open space in your home. You will want to keep it clutter-free to minimize the messiness when you have visitors. Plus, less clutter will keep the area open and give a more substantial feeling. Having a bunch of clutter will continuously remind you there is work to be done.

Less paper means less clutter

You may want to consider going paperless or at least decreasing the amount you need. In today’s environmental climate, it’s certainly a hot topic. Consider external hard drives and digital storage devices for this purpose. Not only will they keep the space bright and clutter-free, but they are more mobile too.

Organization goes hand-in-hand with decluttering your space. The more you can keep everything in its place, the better. It will also give the illusion of more space.

  • Manage your cables – you can use a power strip that keeps all your cables nice and organized, but twist-ties work great too. 

The tubes can be easily labelled, so you don’t end-up under your desk, stuck, trying to figure which cable to unplug. Make sure they stay neat and in order. This simple tip will allow for a cleaner space and take away the clutter.

  1. Functionality and Focus

Be purposeful when deciding the function of your space. If the office is serving multiple purposes, it will be tough to focus. It can completely clutter your headspace. 

It is common for work at home moms to allow their children to occupy the office space. Before you know it, there are drawings, toys and arts and crafts sprawled over your month-end analysis. These may help:

  • Have a separate area or drawer for all their masterpieces and keep your home office well-defined for your purpose.
  • Choose the right furniture and go far in creating functionality.
  • Less is more when it comes to a small home office. By creating a simple, functional space, you will be able to stay focussed and productive.

“There are inexpensive units you can buy now that add to the overall décor of a room,” says Halifax Interior Decorator Genevieve Clarke. “By purchasing pieces that are specifically designed to house printers, files and computers, you can close the cabinets, shut the drawers when not in use.”

These units create a clean and organized feel.

Hand in hand with office equipment-specific furniture is the trick of going vertical. In other words, get rid of the sprawling desk, tables, multiple chairs, and tonnes of filing cabinets. Instead, consider shelves and wall cabinets that don’t take away the floor space, says Clarke.

Choose a smaller, wooden table with rounded edges to compliment the area and don’t forget to make use of the space under the desk.  

  1. Colours, Creativity, and Décor with a Difference

Decorate strategically. Be thoughtful in your choices.

Colours are powerful. Make this space your own and a place where you can be creative and productive. Choose colours that suit your taste and make you feel like you want to be there. Don’t feel like repainting? Here are some removable wall stickers that you can put up yourself.

Starting at a blank wall stifles you. Consider getting a cheap(ish) art piece you can hang near your desk. 

  1. Bring the Outdoors in with a Wood Element

According to one of the principles of Feng Shui, you may want to incorporate a wood element into your space. This natural element could easily be a small, wooden desk. Consider plants. They make the perfect pairing with wood elements.

“If you are adding in plants, keep them small and simple,” adds Clarke.

Not only will the greenery add an unobtrusive colour to the room, but plants will also give a sense of warmth and energy. Plants oxygenate a small place, helping you stay alert and awake. They can also increase the humidity around your desk and remove toxins from the air.

Extra Tip: Succulents are perfect for indoors and office spaces, and very affordable too.

  1. Natural Light is Naturally Beneficial

According to a study published in the Journal of Clinical Sleep Medicine, allowing natural light in a home office will increase productivity. Have your desk or chair facing a window or door with unobstructed views. Just make sure you don’t start daydreaming!  

This natural source of vitamin D will increase your happiness level, helping you keep calm and creative, and boost your immune system – which we all need right now, am I right?

If you do work nights, make sure you have a work lamp at your desk and a soft light that’s not too harsh on your eyes.

Extra tip: Blue light blocking glasses are definitely a must in this case too. You can find them on Amazon in various shapes and prices.

Other Things to Consider When Working From Home

  • Get started early
  • Act like you are at the office. This means to wake up and get ready for the day (shower, dress, etc) 
  • Set up a daily routine – Get your creative work in the morning with a fresh mind and leave the tasks for later in the day. You’ll end up being more productive.
  • Schedule your breaks – as much as we all need to stay inside, there are ways to maintain social distancing and still breathe some fresh air and move around.
  • Take a walk – or exercise indoors – and stay hydrated.
  • Reconnect with friends and family through calls, text, and videos.
  • Stay hopeful and surround yourself with positive people and positive information.

Creating a home office can be fun. Take the opportunity to use your creativity in creating a work oasis. Make it a place where you can nurture your professional development, boost your productivity, and find energy in your work. 

Be safe everyone!

© 2020 REW. A Division of Glacier Media

Corona virus analogy

Wednesday, March 4th, 2020

Pause a minute ??.

other

Pause a minute …….

One of the worst days so far for Coronavirus was the 10th of February. On that day, 108 persons in China died of Coronavirus.

But, on the same day 26,283 people died of Cancer 24,641 people died of Heart Disease 4,300 people died of Diabetes and on that day, suicide, unfortunately, took more lives than the virus did, by 28 times. Moreover, mosquitoes kill 2,740 people every day, humans kill 1,300 fellow humans every day and snakes kill 137 people every day.

Take a deep breath, and wash your hands

Economic fallout from China’s coronavirus mounts around the world

Thursday, February 13th, 2020

Asian and European auto plants run short of parts

David J. Lynch
other

The economic casualties from China’s coronavirus epidemic are mounting as Asian and European auto plants run short of parts, free-spending Chinese tourists stay home and American companies brace for unpredictable turbulence.

That’s just the start of a financial hangover that is expected to linger for months even if the flulike illness is soon brought under control, economists and supply chain experts say. The Chinese epidemic’s aftereffects will probably cause the global economy to shrink this quarter for the first time since the depths of the 2009 financial crisis, according to Capital Economics in London.

Chinese factories had been scheduled to reopen Feb. 10, after a Lunar New Year holiday that had been extended for several days because of the medical scare. But with many workers unable or unwilling to return to employers located in a sprawling quarantine region, the resumption of routine operations in many workplaces has been delayed.

Caterpillar this week said most of its Chinese suppliers have returned to work. But Foxconn, a major electronics producer for Apple, said it will be the end of the month before even half of its facilities are operating.

The country’s links to the outside world, meanwhile, remain frayed. United Airlines and American Airlines said this week that they would not resume normal service to mainland China until April 24, almost a month later than planned.

The ripple effects of China’s shutdown are spreading, with the auto industry especially hard-hit. Nissan temporarily closed one of its factories in Japan after running short of Chinese components, one week after Hyundai in South Korea did the same. Fiat Chrysler warned that it may shutter one of its European plants. Some U.S. manufacturers could face parts shortages in one to two weeks.

“I worry that it’s going to be a bigger deal than most economists are treating it as right now,” said Mohamed El-Erian, chief economic adviser at Allianz, the German financial services company. “It will take time to restart all these economic engines.”

About 5,100 cases of covid-19 were confirmed in China on Thursday and 121 more people died, Chinese health officials said Friday morning. Most of the new cases and deaths continued to be in Hubei province.

More than 63,000 confirmed cases and approximately 1,380 deaths have been reported in China since the outbreak began.

In the United States, the Centers for Disease Control and Prevention on Thursday reported the 15th coronavirus case, an individual who had been in quarantine in Texas since arriving on a State Department-chartered aircraft from Wuhan on Feb. 7. And Japan reported its first coronavirus death. It also said 44 more people had tested positive for the illness aboard the quarantined cruise liner Diamond Princess, bringing to 218 the number of ship-borne infections.

The coronavirus struck China as many U.S. corporations were reconsidering their global footprints. President Trump’s tariffs on roughly 70 percent of all Chinese goods, imposed during a two-year trade war with Beijing, raised doubts about the future of trans-Pacific supply lines.

“We were already hitting the pause button on globalization,” El-Erian said. “This [virus] disrupts the movement of goods and it disrupts the movement of people, making companies reassess how international they want their supply chains to be.”

After initially dismissing the epidemic as principally a Chinese problem, U.S. policymakers in recent days acknowledged it will damage the global and U.S. growth outlooks. Federal Reserve Board Chair Jerome H. Powell said this week that there will “very likely be some effects on the United States” from the epidemic, which has closed thousands of Chinese factories that supply American companies.

Among the first tangible effects in the United States is a decline in the number of Chinese tourists. Visitors from China represent a lucrative market for U.S. airlines, hotels, luxury retailers and entertainment venues, with average spending of about $6,500 per person.

As of Feb. 7, the number of passengers flying between North America and China was 75 percent below last year’s level and was shrinking by the day, according to Quandl, a financial data provider.

At Sino American Tours, a Manhattan travel agency that caters to Chinese Americans, bookings have plunged by 20 to 30 percent, said Charles Man, vice president for marketing.

“Of course, we’re impacted,” he said. “A lot of people canceled trips back to Beijing, Hong Kong, Guangzhou, Taiwan and Singapore.”

Chinese officials, meanwhile, are growing increasingly concerned that their efforts to contain the virus are strangling the economy. President Xi Jinping this week instructed subordinates to avoid “overreactions” that interfered with China’s development goals. Huang Qifan, an influential economic policymaker, has said the ongoing supply chain disruptions are more costly than the two-year U.S.-China trade war, according to Trivium, an economic research firm in Beijing.

Indeed, the battle to contain the epidemic brought much of the world’s second-largest economy to a standstill. The Chinese provinces most affected by the coronavirus are home to 49,884 branches or subsidiaries of foreign corporations, including nearly 9,500 American operations, according to Dun & Bradstreet.

A Chinese quarantine applying to roughly 60 million people — more than the population of Spain — interrupted routine business operations for almost every member of the Fortune 1000 list of the world’s biggest corporations, Dun & Bradstreet said.

The Chinese government’s enforced halt to commerce was akin to an economic stroke, cutting off the flow of needed parts and materials to companies all over the world. And just as with a stroke, the effects will linger after production across China sputters to life.

“It’s going to happen in phases,” said Hitendra Chaturvedi, a former supply chain specialist for Microsoft. “It’s going to take six to eight weeks before everything comes back on line.”

Each major Chinese supplier to a global corporation relies upon a network of smaller companies to provide food, uniforms, sanitation and parts. Nike, for example, depends upon 110 Chinese factories, each with their own supplier webs.

“They’ll be having their own problems,” said Chaturvedi, who teaches at Arizona State University. “It’s not like you hit the button and everything starts to work automatically.”

Along with crimping production of current products, the coronavirus shutdown has interrupted research and development efforts and thus may also delay the introduction of next-generation models, he added. That could affect consumer electronics makers such as Apple, which relies on China for almost half of its 775 global supply facilities.

One of those firms, AT&S of Austria, cut its revenue forecast for the current fiscal year by nearly 7 percent after the virus disrupted production at its Shanghai and Chongqing facilities. The company produces printed circuit boards for Apple and Intel as well as European automakers.

In some parts of China, businesses must pass a local government inspection before resuming work. Since there are only so many inspectors, that creates a bottleneck. Some foreign executives are trying to speed things up by showing officials receipts proving they are major taxpayers, said James McGregor, chairman of APCO Worldwide’s greater China region.

Many office workers face long lines to have their temperatures checked before they can enter their buildings. Once inside, some have objected to running central heating systems, preferring space heaters to the alleged dangers of recirculated air, McGregor said.

ASE Technology, a Taiwanese semiconductor maker, is struggling with a shortfall of returning workers and uncertainties about which of its suppliers are fully operational.

“This virus is a negative lottery and everyone is doing whatever they cannot to win,” Ken Hsiang, the company’s head of investor relations, said on a Feb. 7 conference call. “So, the fear that is gripping the world, the overabundance of caution at a personal, company and sovereign government levels are completely understandable. The impacts to our business are totally unpredictable.”

China’s $14 trillion economy now is a patchwork affair. In some areas, local officials are prodding employers to return to work. Elsewhere, officials remain preoccupied with the risk of contagion. The share of businesses that are operating normally ranges from about 26 percent in central Sichuan province to nearly 70 percent in Shanghai, according to Trivium.

Many employees remain reluctant to return to jobs in crowded factories, where an isolated cough might idle an assembly line. Those who want to return often face transport headaches as some public services have yet to return to full operations.

“Everything was supposed to be back to normal by now,” said Craig Allen, president of the U.S.-China Business Council. “It’s not going to happen for a while. I think that’s starting to sink in.”

The coronavirus is expected to dent global growth by depressing business and consumer confidence as well as temporarily severing supply chains, economists said. “Where the trade war ended, the coronavirus has picked up,” said Nathan Sheets, chief economist for PGIM Fixed Income. “It suggests a whole additional class of risks they need to worry about as they rely on Chinese suppliers. It’s another powerful shock toward global de-integration.”

Lasting effects on global trade also may emerge from the ocean freight market. Shipping rates on some routes out of China are down by one-quarter, despite new international regulations that took effect Jan. 1 requiring the use of cleaner but more costly fuel, said Patrik Berglund, chief executive of Xeneta, an online shipping platform based in Oslo.

Major retailers and manufacturers will soon be negotiating long-term shipping contracts amid an unpredictable market. They might benefit in the short run from lower prices. But if artificially depressed rates are locked in for an entire year, one or more shipping lines could tumble into bankruptcy and further unsettle global trade, he said.

“If there’s limited cargo coming out of all of Asia, depending upon how this develops, we might see shipping lines really struggling to pull through,” Berg­lund said.

Wall Street has taken the crisis in stride, with the Dow Jones industrial average still up about 3 percent so far this year. But the financial markets’ calm could be tested as additional data becomes available, said Gregory Daco, chief U.S. economist for Oxford Economics.

Negative readings on consumer or business confidence could send investors flooding into U.S. government bonds, pushing up the value of the dollar and leading to tighter financial conditions.

“We’ve been lucky to see no financial market ramifications,” he said. “That’s where a big part of the risk lies.”

© 1996-2020 The Washington Post

Canadian Monthly Real GDP (Nov) – Jan 31, 2020

Friday, January 31st, 2020

BCREA

The Canadian economy grew by 0.1% in November, offsetting most of the decline in October. Driving the increase were the construction industry (0.5%) and utilities (2.1%) where inclement weather in central Canada drove up demand (2.1%). 

There were gains in 15 of 20 industries, where retail trade recouped some of the loss reported in October, led by increases at auto dealers. Meanwhile, activity at stores typically associated with Black Friday were mixed. In contrast, decreases were reported in wholesale, transportation (due to an eight-day strike), and in the mining and oil sector (due to the temporary closure of a Potash mine). 

Activity at offices of real estate agents and brokers increased 1.3% in November, rising for the ninth consecutive month. The increase was due to higher housing resale activity in Montreal, Toronto and Vancouver.

We expect growth in the Canadian economy to slow down in the fourth quarter to 0.5% after posting moderate growth in the previous quarter. One factor to look out for is the transitory impact on growth of the coronavirus both in Canada and abroad. 

How all leaders can contribute to the employee experience

Tuesday, January 28th, 2020

Jen Jackson
Mortgage Broker News

Increasingly, culture and engagement, along with other lagging indicators, are being seen not as unique challenges owned by a specific function, but as outcomes driven by antecedents and behaviours — measures of the state of the employee experience.

Just as the value of a great customer or user experience is well-proven, new research is revealing the benefits of a great employee experience. A joint study by IBM’s Smarter Workforce Institute and Globoforce’s WorkHuman Research Institute found people who ranked in the top quartile of their Employee Experience Index reported 23 per cent higher job performance, invested almost twice the discretionary effort, and were half as likely to leave.

These results aren’t surprising. People experience work in exactly the same way as any other aspect of their life — a series of moments, perceived positively, negatively or neutrally, merged together to create memories and narratives. In this way, the employee experience is the story people recall and retell about their day, week, month, year and career.

Today, future-focused organisations are working towards providing a compelling and coherent experience through all stages of the employee lifecycle: from the employer brand and onboarding experience, to delivering on those promises through the performance, learning and development, safety and wellness experiences, among others.

It’s an approach driven by an emerging Employee Experience function, combining aspects of People & Culture, communication, marketing and service design. However, a seamless employee experience requires a cross-functional approach, where all leaders play an active role.

Fortunately, where culture and engagement were nebulous concepts, designing an experience is a surprisingly logical process. And far from requiring monumental changes, grand actions or groundbreaking events, it’s the small things that make a difference.

How do people experience a typical day? What’s their onboarding experience? How do they experience learning and development? How do they experience safety and wellness? By breaking these experiences down into the moments that matter — the daily conversations, touchpoints and connections — leaders transform the way people feel about work.

Every connection Work is built on countless connections: between leaders and their teams, people and initiatives, people and knowledge, people and the organisation, and people and peers. It’s not unlike an electrical circuit — if even the smallest connection degrades, everything breaks down. Conversely, by strengthening each connection, everything improves.

Leaders play a crucial role in creating the environment and opportunities for connection to occur. This includes fostering psychological safety, facilitating open and transparent communication, improving collaboration, and sharing purpose. Their behaviour sets the benchmark, and if they live and breathe the desired behaviours, their people will too.

As social isolation becomes a significant issue for society, meaningful human connections at work are more important now than ever before.

Every touchpoint Every point of contact, interaction, and piece of communication, regardless of the medium or channel, is a chance to seize people’s attention, surprise and delight them, inspire them, pique their curiosity, teach them something, change behaviour, foster collaboration, improve connection and build culture.

This doesn’t mean every touchpoint needs to be perfect, though. People’s memory of an experience isn’t the sum total of positive versus negative moments, it’s an average of just the peak and end moments.

Mapping an experience, be it onboarding, online learning, a wellness campaign, or even the overall employee experience, reveals the touchpoints with potential for improvement. Whether it’s simply removing friction or turning an everyday moment momentous, a single touchpoint can dramatically change people’s overall experience.

Every conversation No matter the channel — in-person; via email; or a Slack, WhatsApp or text message — every conversation can be transactional or a chance to build a relationship.       

Good conversations happen when leaders ask questions rather than lead with statements, bring curiosity and empathy rather than judgement, and listen and talk in equal measures. These conversations build trust and connection.

By looking for the opportunities in every connection, every touchpoint and every conversation, all leaders can contribute to a better employee experience.

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